The supermarket chain executes employment reversal regarding rejected autistic worker

Tom Boyd stacked shelves at his local Waitrose for four years on a voluntary basis before being initially turned down for paid work
Tom Boyd volunteered at his local Waitrose for an extended period on a unpaid basis before being first refused for paid work

Waitrose has reversed its decision not to offer a paying position to an individual with autism after initially saying he had to stop stacking shelves at the location where he had donated his time for an extended period.

During the summer, the young man's parent requested whether her adult child Tom Boyd could be offered a job at the retail establishment in Cheadle Hulme, but her request was finally turned down by Waitrose head office.

Recently, alternative retailer the grocery chain said it sought to give Tom employment hours at its Cheadle Hulme store.

Reacting to Waitrose's U-turn, Frances commented: "We are going to consider the offer and choose whether it is in the optimal outcome for Tom to return... and are having ongoing talks with the supermarket."

'We are investigating'

A representative for the retailer stated: "We'd like to welcome Tom back, in compensated work, and are working closely from his relatives and the support organization to do so."

"We anticipate to welcome him again with us very soon."

"We care deeply about helping workers into the job market who might otherwise not be offered opportunities."

"Consequently, we gladly accepted Tom and his helper into our Manchester location to learn the ropes and enhance his self-assurance."

"We have procedures in place to support unpaid work, and are investigating the circumstances in Tom's situation."

Frances Boyd wants to discern what is the best offer for her son
Tom's mother aims to evaluate what is the best offer for her family member

Frances said she had been "deeply moved" by how individuals had answered to her discussing her child's situation.

The individual, who has limited communication skills, was recognized for his dedication by managers.

"He donated extensive time of his effort solely because he sought inclusion, make a difference, and make a difference," stated his mum.

Tom's mother recognized and acknowledged staff at the local supermarket for supporting him, stating: "They included him and were absolutely brilliant."

"I feel he was just under the radar - operations were proceeding normally until it reached corporate level."

The family have been backed by Greater Manchester mayor Andy Burnham.

He stated on X that Tom had received "deeply concerning" treatment and vowed to "assist him to identify different opportunities that works".

The official stated the Greater Manchester Combined Authority "actively promotes all employers - like Waitrose - to sign up to our newly established inclusion initiative".

Discussing with Frances, who announced of the alternative position on media outlets, the elected official said: "Good on you for raising awareness because we must have a significant public information effort here."

She accepted his invitation to become an advocate for the program.

Michael Robbins
Michael Robbins

A passionate horticulturist with over 10 years of experience in organic gardening and landscape design.